Shipping policy

We offer international shipping to most countries via sea freight and air freight options. Please review the following information for details on delivery times, processing, and delays.

Processing Time All orders are processed within 2-3 business days after payment confirmation, excluding weekends and public holidays.

Delivery Time Estimated delivery times are 7-15 business days, depending on your location and the shipping method selected. Air freight typically takes 7-10 business days, while sea freight may take 10-15 business days. Please note that these are estimates and do not include customs processing times or unexpected delays.

Delays & Customs We are not responsible for delays caused by customs inspections, import duties, taxes, or other fees charged by your country. You are responsible for complying with local import regulations and paying any applicable duties or taxes. We will do our best to assist with any customs-related inquiries, but we cannot guarantee delivery times once the package leaves our facility.

Lost or Damaged Packages In the rare event that your package is lost or damaged during transit, please contact us immediately with your order number and tracking information. We will work with the shipping carrier to resolve the issue and provide assistance based on the carrier’s policies.